Medical coding and billing continue to be complex, and that is why you have medical billing outsourcing companies such as 24/7 Medical Billing Services for improving your billing consequences. But billing for specific types of medical services is challenging even for the trained eye – and one of those sections is mental health billing.
Challenges in Mental Health Billing:
The support of psychiatrists, psychologists, counselors, and therapists is distinctly different from other health care specialists. When a patient agrees to a clinic, the standardized health checks and tests are comparatively easier to document and code. Time spent with patients differs, but only marginally.
It is not the situation with mental health providers. Each mental health patient offers a unique combination of signs and requires a customized therapy plan, including the continuation of therapy. In addition, the proposed treatment differs depending on the age and willingness of the patient, location of the patient, and the patient’s mental health records.
Here are some tips on Enhancing Mental Health Billing Revenue:
The following mental health billing tips, linked with some resolution and a strong understanding of billing, will reduce claim denials and improve your practice revenue within weeks.
- Observe the weekly patient meetings.
It is conventional practice to see a patient once a week or once every five to six days. However, most payers reconsider seeing a patient multiple times a day or numerous times a week as extreme.
Ideally, a patient who needs treatment various times a week should be assessed for a higher level of care. In unusual cases, call the insurance company. You may get exceptional support for more than one service a day for the same patient.
- Expand use of ICD-10 codes.
Included the expansive list of ICD -10 codes were to reduce general coding and monotonous coding. However, overuse of an ICD-10 code or the use of unknown codes in mental health billing is observed negatively by payers and enhances the risk of request rejection.
Diversity is key to prosperous billing. Regular request audits will support you in spot codes you may be using too often. Also, unspecified code should be an exception, outsourcing it to the right partner and educating the billing staff on the latest ICD-10 regulations for mental disorders. 24/7 Medical Billing Services is the intelligent solution for outsourcing.
- Be careful in the documentation submitted amidst the claim.
Unique mental health billing codes and patient sections are inclined to claim rejections. For example, billing codes –
- 90837 (individual psychotherapy)
- 99215 (established patient visit), and
- 90853 (group psychotherapy).
Assure that requests presented under these codes are followed by indisputable documentary evidence of the service performed. The records should include timesheets, session notes, place and time of service, and a signed patient approval (or family consent) of the treatment plan.
A lot of work continues to keep billing on record for mental health billing providers. If an association has limited staff, they have trouble maintaining billing and rendering top-notch assistance to the patients. Thus, a lot of companies hire third-party billing partnerships to take care of end-to-end billing services. It makes it extra convenient for them to concentrate on patient care and assistance.
Reckon you are looking for a reliable and distinguished firm to outsource your mental health medical billing. In that situation, we at 24/7 Medical Billing Services experts can provide you with the accurate advice and supervision that would suit your business. For more details, call us at +1-888-502-0537.